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Update My Location

BigDataCloud provides accurate IP geolocation using an automated, patented algorithm that aggregates data from multiple sources to pinpoint your location. Whether you're an individual user wanting to ensure accurate location data or a network operator managing IP allocations, here's how you can update or optimise your location data with BigDataCloud.

For Network Operators: Optimise IP Geolocation for Your Users

If you’re an Internet Service Provider (ISP) or Autonomous System Number (ASN) operator, you play a vital role in ensuring accurate IP geolocation for your users. To optimise your network for IP geolocation and enhance customer experience, refer to our Best Practices for ISPs and ASNs for detailed guidance.

For End Users: How to Update Your Location

We offer two simple ways for you to share your location and improve the accuracy of our IP geolocation data.

Option 1: Share Your Location via Our Website

Please note: Any updates must be performed on the network you wish to update, as our system uses your connection's IP address for identification.

  1. Visit our "What Is My IP?" page from the network you want to update.
  2. When prompted, agree to anonymously share your location. This uses your browser’s geolocation or your mobile device’s GPS data.
  3. If you don’t see the prompt:
    • You may have previously allowed location sharing, and your data is already being used to enhance accuracy.
    • If you previously denied the location request, click the secure badge/padlock in your browser’s address bar and set "Location" to "Allow".
  4. Your shared location will be incorporated into our algorithm, with updates reflecting across our global network within 24 hours.

Option 2: Use BigDataCloud Mobile Apps

Download our IP Geolocation and Network Information app on your mobile device connected to the network you want to update:

  • iOS/iPhone/iPad: Download on the App Store
  • Android: Get it on Google Play

Steps:

  1. Install the app on your device.
  2. Activate the "IPv4 Mapper" feature and accept any location permission requests.
  3. The app will anonymously share your device’s location with our algorithm, improving IP geolocation accuracy. Changes may take up to 24 hours to propagate.

By sharing your location through either method, you help ensure our geolocation services deliver precise results for your IP address, enhancing your online experience with faster content delivery and accurate location-based services.

Why Accurate IP Geolocation Matters

Accurate IP geolocation enables faster content delivery, sharper fraud detection, and personalised location-based services. Whether you're an end user sharing your location or a network operator optimising your infrastructure, your contributions help BigDataCloud deliver reliable and precise geolocation data globally.

For further assistance or to explore our advanced IP geolocation APIs, visit IP Geolocation API or contact our support team.